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Return to shopSheEssentials – Terms of Service
1. Overview
Welcome to SheEssentials. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”) and our other policies referenced here, which together form a legally binding contract under the Indian Contract Act, 1872 and applicable e‑commerce and consumer protection laws in India.
If you do not agree to these Terms, please do not use our website or services. We may update these Terms from time to time, and your continued use of the site after changes are posted will mean you accept the revised Terms.
2. Eligibility and Online Store Use
By using our site, you confirm that you are at least the age of majority in your state or union territory, or that you have the consent of a parent or legal guardian to use this site.
You agree not to use our products or services for any unlawful or unauthorized purpose and to comply with all applicable laws and regulations in India when using our site and services.
3. Products, Pricing and Availability
All products listed on our website are subject to availability. Product descriptions, images, and colours are for representation; actual products may vary slightly, depending on your device and display settings.
Prices are shown in Indian Rupees (INR) and are subject to change without prior notice, in line with applicable law. Any applicable taxes, fees, and shipping charges will be displayed before you complete your purchase, as required under Indian e‑commerce disclosure norms.
We reserve the right to limit quantities or refuse any order where we suspect misuse, resale, or fraudulent activity.
4. Orders, Billing and Account Information
When you place an order, you are making an offer to purchase the selected products. We may accept or decline your order at our discretion, including by cancelling or limiting quantities per customer, household, payment method, or shipping address.
You agree to provide current, complete, and accurate billing, shipping, and contact details so we can process your order and reach you if needed. If we modify or cancel an order, we may attempt to notify you using the email, phone number, or billing address provided at checkout.
5. Returns, Refunds and Warranty
Our Returns, Refunds & Warranty Policy forms an integral part of these Terms. Please review that policy carefully before purchasing, as it clearly explains eligibility, timelines, and conditions for returns, exchanges, refunds, and warranty claims in accordance with Indian consumer protection requirements.
Where a refund is due, it will be processed to your original method of payment within the timelines stated in our Returns, Refunds & Warranty Policy, subject to bank or payment gateway processing.
6. Use of the Website and Prohibited Activities
You agree not to:
Use the site for any fraudulent, abusive, or harmful purpose.
Upload or transmit any viruses, malicious code, or content that may damage or interfere with the operation of the site or others’ use of it.
Violate or infringe any intellectual property, privacy, or other rights of SheEssentials or any third party.
Engage in any activity that manipulates, misleads, or harms other users, including spam, phishing, or data scraping.
We may suspend or terminate your access to the site and services if we believe you have violated these Terms or applicable laws.
7. Third‑Party Services and Links
We may use third‑party service providers (such as payment gateways, logistics partners, and platform providers) to deliver our services. Your use of such third‑party services may be governed by their own terms and privacy policies.
Our site may also contain links to third‑party websites. SheEssentials is not responsible for the content, accuracy, or practices of any third‑party websites or services, and your use of them is at your own risk.
8. Personal Information and Privacy
Your submission of personal information through our website and store is governed by our Privacy Policy, which explains how we collect, use, store, and protect your data in line with applicable Indian data and consumer protection norms.
9. Intellectual Property
All content on this site, including logos, product designs, images, text, and graphics, is owned by or licensed to SheEssentials and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.
10. Disclaimer of Warranties
We strive to provide a seamless and delightful shopping experience, but we do not promise that our website or services will always be uninterrupted, timely, secure, or error‑free.
Except where expressly stated, the site and all products and services are provided on an “as is” and “as available” basis, without any express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, or non‑infringement, to the fullest extent permitted by applicable law.
11. Limitation of Liability
To the maximum extent permitted by law, SheEssentials and its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising out of or related to your use of the site or purchase of our products.
Where liability cannot be excluded under applicable law, our total aggregate liability shall be limited to the amount you paid for the product or service giving rise to the claim.
12. Indemnity
You agree to indemnify and hold harmless SheEssentials and its affiliates, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms or violation of any law or third‑party rights.
13. Governing Law and Dispute Resolution
These Terms, and any disputes arising from or relating to them or your use of the site or our products, shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Subject to applicable consumer law, you agree that any disputes shall be subject to the exclusive jurisdiction of the competent courts in India, at the location specified in our contact details or corporate address.
14. Changes to These Terms
You can review the latest version of these Terms of Service at any time on this page. We may update or modify these Terms to reflect changes in our practices, services, or legal requirements.
Your continued use of our website or services after any such changes are posted will constitute your acceptance of the revised Terms.
15. Contact Us
For questions or concerns about these Terms of Service, you can reach us at:
Email: care@sheessentials.com